Amdocs
Celebrates 30 Years of Industry Leadership
By
Focusing on Customer Success
Introduces new brand promise to help
customers “Embrace Challenge, Experience Success”
and unveils Amdocs Enreach program to commercialize
innovative technologies
from startups and research institutes
New
Delhi, 4th April, 2012¾ Amdocs (NYSE: DOX) today celebrated its 30th
anniversary as the market leader serving the world’s top communications service
providers with customer experience systems. To mark this milestone, Amdocs
introduced its new brand promise ‒ “Embrace Challenge, Experience Success” ‒ that
represents its commitment to help customers win in the rapidly evolving
connected world. In yet another example of its comprehensive industry leadership,
the company also unveiled Amdocs Enreach, a new partner program designed to deliver
more value to Amdocs’ global customer base by harnessing innovation from young
companies and research institutes around the world in combination with its CES
product portfolio.
“Embrace
Challenge, Experience Success”
Amdocs’ brand promise
reflects the company’s values and unique ability to help its customers successfully
overcome the industry’s biggest challenges with its comprehensive CES 8 product
portfolio, value-driven professional services and global managed service
operations. To succeed today and tomorrow,
service providers must navigate two critical frontiers: the customer-facing
frontier, in which customers face a blizzard of choice in services, devices
and price plans; and the network-facing frontier, defined by the
insatiable demand for data as more devices, people and applications connect to
the network.
Amdocs helps service
providers conquer both frontiers by addressing four key business imperatives:
·
Simplify Experience: by masking the complexities of
applications, services and devices and delivering a personalized customer
experience to the end user with tailored interactions via the right channel,
the right offering and the right context to every customer.
·
Harness Data: by keeping up with the ever-growing
demand for bandwidth and profiting from network
investments through the unique integration of business support systems (BSS)
and network capabilities with end-to-end offerings that span network planning, optimization,
policy management and service monetization.
·
Stay Ahead: by
realizing the full potential of the connected world with the faster launch of
new business models and new revenue-generating services individually and in
conjunction with partners.
·
Be Efficient:
by increasing service providers’ efficiencies across their operations by
streamlining business processes, optimizing resources, reducing operational
costs and lowering cost structures.
“While
Amdocs has evolved significantly over the past 30 years to meet the changing
needs of our industry, what strikes me most is how little one key aspect of the
company has changed - the relentless determination
of our employees to do whatever it takes to ensure our customers’ business
success,” said Eli Gelman, chief executive officer of
Amdocs Management Limited. “I joined the company more than 24 years ago,
when we were an early-stage software company. Today, global Amdocs has offices
in 60 countries with more than 19,000 employees, and our software solutions
help more than 250 service providers meet the daily needs of 2 billion end consumers
across the planet. We take great pride in our unrivalled ‘always deliver’ track
record and industry-first innovations -- all of which gives me confidence that
Amdocs’ best 30 years are still ahead of us.”
Driving
Innovation – Amdocs Enreach Program
Underscoring the company’s
industry leadership, Amdocs today launched Amdocs Enreach, the next step in its
global program to foster innovative technologies from young companies and
research institutes. Enreach takes Amdocs’ partner program to the next level by
establishing a partners lab to test unique scenarios and integrate with Amdocs
core technologies; by building multi-company solutions that can help service
providers holistically address new opportunities in emerging areas; and by
focusing on domains such as Pay TV, machine-to-machine (M2M), smart networks
and marketing/loyalty programs. Amdocs Enreach currently includes 75 active
partner companies, innovation programs at 11 universities and more than 12 multi-company
solutions from 35 partners in the Amdocs Enreach ecosystem.
Supporting Resources
·
To
read more on Amdocs’ company milestones and 30-year achievements, visit here
·
Keep
up with Amdocs news by visiting the company’s website
About Amdocs
For 30 years,
Amdocs has ensured service providers’ success and embraced their biggest
challenges. To win in the connected world, service providers rely on Amdocs to
simplify the customer experience, harness the data explosion, stay ahead with
new services and improve operational efficiency. The global company uniquely
combines a market-leading BSS, OSS and network control product portfolio with
value-driven professional services and managed services operations. With revenue of $3.2 billion in fiscal 2011,
Amdocs and its over 19,000 employees serve customers in more than 60 countries.
Amdocs:
Embrace Challenge, Experience Success.
For more
information, visit Amdocs at www.amdocs.com.
Amdocs’
Forward-Looking Statement
This press release includes information
that constitutes forward-looking statements made pursuant to the safe harbor
provision of the Private Securities Litigation Reform Act of 1995, including
statements about Amdocs’ growth and business results in future quarters.
Although we believe the expectations reflected in such forward-looking
statements are based upon reasonable assumptions, we can give no assurance that
our expectations will be obtained or that any deviations will not be material.
Such statements involve risks and uncertainties that may cause future results
to differ from those anticipated. These risks include, but are not limited to,
the effects of general economic conditions, Amdocs’ ability to grow in the
business segments it serves, adverse effects of market competition, rapid
technological shifts that may render the Company’s products and services
obsolete, potential loss of a major customer, our ability to develop long-term
relationships with our customers, and risks associated with operating
businesses in the international market. Amdocs may elect to update these forward-looking
statements at some point in the future, however the Company specifically
disclaims any obligation to do so. These and other risks are discussed at
greater length in the Company's filings with the Securities and Exchange
Commission, including in our Annual Report on Form 20-F for the fiscal year
ended September 30, 2011, filed on December 8, 2011.
Media
Contact:
Hanmer MSL
Tuba Bhatt
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