Minister of State for Communications and IT Sh Milind Deora, said in
Lok Sabha today that some complaints are being received by BSNL and MTNL
from their subscribers regarding the Quality of Service (QoS) of
landline/broadband services. The faults in landline/broadband services
are mainly due to damage of underground cable on account of massive road
expansion work, laying of water pipelines, sewerage etc.
The steps taken by BSNL to improve the QoS for landline/broadband services are as follows:
• Coordination with local authorities to minimise the cable cut cases.
• Rehabilitation and upgradation of outdoor network.
• Prompt repairing of underground cable faults.
• Close monitoring of network operation through Information Technology enabled systems. • Introduction of Computerized Fault Repair Service.
The Minister of State for Communications and IT Sh Milind Deora, said this in Lok Sabha today
The steps taken by BSNL to improve the QoS for landline/broadband services are as follows:
• Coordination with local authorities to minimise the cable cut cases.
• Rehabilitation and upgradation of outdoor network.
• Prompt repairing of underground cable faults.
• Close monitoring of network operation through Information Technology enabled systems. • Introduction of Computerized Fault Repair Service.
The Minister of State for Communications and IT Sh Milind Deora, said this in Lok Sabha today
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